Northpoint Development Bank, Inc. (NORDB) is a part of the continuously growing businesses of the Ongtenco Family operating in diverse industries: vehicle distributorship, real estate, education, and banking. NORDB is a subsidiary of the Ongtenco group of companies. Its sister companies consist of Motortrade Nationwide Corporation, Bank of Makati (A Savings Bank), Inc., Fundline Finance Corporation, Veradex Development Corporation, Honda Prestige Traders, Inc., Global Reciprocal Colleges, Transnational Properties, Inc., Motortrade Topline Inc., and Motorjoy Depot, Inc.
Northpoint Development Bank, Inc was originally founded as a rural bank in May 22, 1956. It used to be known as Urdaneta Rural Bank, Inc. and was later called New Urdaneta Rural Bank, Inc. in 1983. The bank considered the town of Urdaneta, Pangasinan its first home, hence the names. Through BSP and SEC approvals in 1998, the bank upgraded its classification from a rural bank to a thrift bank and changed its name to Northpoint Development Bank, Inc.
In June 2012, Northpoint Development Bank, Inc. was acquired by the Ongtenco Family. The new management increased the original authorized capital tenfold - from Php 100 Million to Php 1 Billion. Total paid-up capital is at Php 400 Million. This bold move enabled a fresh beginning for the bank to use the banking engine in the furtherance of its mission and vision.
The Present and Future of Northpoint
Northpoint is currently operating with a branch in Urdaneta City, Pangasinan, twenty eight (28) Branch-lite Units (BLUs), and its head office at San Pedro, Laguna. Its main areas of operation are in NCR, Central Luzon and Region V, with Vigan in Ilocos Sur and Ligao in Albay as the farthest. Product offerings are mainly focused on micro loans (Php 10,000 to Php 300,000) being offered to MSMEs and deposit taking activities. Other bank products are also being offered such as business loan, multi-purpose loan and variety of deposit products such as Kiddie Savings, Regular Savings, Special Savings and Micro-Savings Deposits.
The bank is facing profound challenges driven by evolving customer expectations, digital advancement, and increasing competition with big banks covering micro lending. Nonetheless, the bank believes it can overcome these challenges by continuously improving its product offerings and expanding its market. Though Northpoint is not yet fully digitalized, it has already started using technology and automated some of its processes, finding new ways to serve its clients better.
Bank personnel, especially the front liners, are incessantly being developed to equip them better in dealing with the customers - to be sensitive to their needs, and personalize their transactions; to provide feedback to top management if product and service adjustments are needed to suit the need of its market and offer greater value. In fact, some of the services that we are planning to offer in 2020 are insurance and health benefits to address the request of our existing and potential customers.
Northpoint has started using technology and automated some of its processes. Payment notices and financial reports are now automated and sales and collection performance of all its branches can now be viewed in real time.
On September 26, 2019, BSP approved NORDB's application to the establishment of 13 BLUs in CALABARZON, Ilocos and Bicol Region. All 13 BLUs are planned to be opened by 2020.